# Device slowing you down? We can help.

If your PC, laptop, or phone is running slow, needs repair, or is showing signs of a virus, Norton Premium Services can help you, with:

- 24/7Δ access to Norton experts
- Remote assistance support online or by phone
- Virus removal and more

[Explore solutions below](https://us.norton.com/nortonservices#tabs)

## Choose from our three solutions.

At Norton, we provide three on-demand, personalised services to help fix a multitude of device issues, from slow performance to viruses.

1.  Norton Ultimate Help Desk
2.  Norton Computer Tune Up
3.  Spyware and Virus Removal

###### **Need tech support? We’ve got you.**

Get 24/7Δ access to Norton experts who can assist with issues like virus removal, online computer repair, [speeding up your computer](https://us.norton.com/blog/how-to/how-to-make-your-computer-faster), and network setup for various devices. This service is available via phone or online chat with remote access, eliminating the need to visit a repair shop.

[Learn more](https://us.norton.com/products/ultimate-help-desk)

###### **Make your old computer run like new again.**

Revitalize your Windows or Mac with a multi-point inspection and tune-up service, designed to [restore speed](https://us.norton.com/blog/how-to/how-to-increase-download-speed) and boost performance.

[Learn more](https://us.norton.com/products/norton-computer-tune-up)

###### **Remove spyware and viruses from your device.**

Get expert diagnostics and removal of viruses, spyware, and [malware](https://us.norton.com/blog/malware/spyware) on your Windows, Mac, Android, or iOS device. This fast, remote service includes a 9-point threat detection and elimination system, helping clean your device in just one hour.

[Learn more](https://us.norton.com/products/spyware-virus-removal)

### Frequently asked questions

### What computer repair services does Norton offer?

Norton offers three agent-assisted services delivered via remote assistance, each tailored to your immediate needs:

**1. Norton Computer Tune Up** 
If your computer feels sluggish, takes too long to start up, or frequently freezes, Norton Computer Tune Up is the ideal solution.

**2. Norton Spyware and Virus Removal** 
This agent-assisted service focuses on performing comprehensive diagnostics to detect and eliminate security threats, malware, and potentially unwanted applications.

**3. Norton Ultimate Help Desk** 
This service provides 24/7Δ comprehensive tech support and includes both Computer Tune Up, Spyware and Virus Removal, plus much more.

### What support is included in Norton Ultimate Help Desk?

[Norton Ultimate Help Desk](https://us.norton.com/products/ultimate-help-desk) provides comprehensive IT support available for computers, laptops, phones, tablets, and peripherals – including PC, Mac, iOS, Android, and Home Network, as well as printers, scanners, digital cameras, and MP4 players on PC or Mac.  
Our agents can assist you with optimizing device performance, removing spyware or viruses, and setting up, configuring, or troubleshooting software, Wi-Fi networks, smart TVs, or gaming consoles. You can find the full scope of the Norton Ultimate Help Desk service [here](https://us.norton.com/products/ultimate-help-desk).

**Terms and Conditions**  
Δ 24/7 Support is available in English only. See [https://www.norton.com/globalsupport](https://www.norton.com/globalsupport).

### Featured articles

-   
  [How to detect spyware and remove it](https://us.norton.com/blog/how-to/detect-spyware)  
  Find out how to detect spyware and safeguard your online activities.

-   
  [How to clean your PC software and hardware: A total guide](https://us.norton.com/blog/how-to/how-to-clean-pc)  
  Is your computer overdue for a deep clean? Follow this guide to learn how to clean PC hardware and software.

-   
  [What is Pegasus spyware, and how to detect and remove it](https://us.norton.com/blog/emerging-threats/pegasus-spyware)  
  Learn what Pegasus spyware is and how it works.